SHIPPING & RETURNS

Shipping and Returns Policy

Order processing begins after purchase, which is why delivery times may be longer depending on the number of orders. However, we are committed to shipping your items as quickly as possible, within a maximum of 30 days.

Your items can be exchanged within 14 days of receiving your package for the following reasons: incorrect size or product defect. We will process your refund within 14 days of receiving the returned package. Return shipping costs are the responsibility of the buyer.

No returns are possible for custom orders or orders outside Europe (including Switzerland, the United Kingdom and the rest of the world).

To request a return, please go to the Return Request section at the bottom of the page or click here.

You will then receive instructions and the return address. Please note that you have 14 days from the date of receipt of the package to make a request.

National delivery (mainland France)

Shipping via Colissimo (2 to 3 business days) at a fixed price of €6. Exchanges and refunds are possible.

Delivery to Europe, overseas territories, Switzerland and the United Kingdom

Shipping via Colissimo post at a fixed price of €13. (3 to 7 business days)

Customs duties may be added to parcels for Switzerland and the United Kingdom.

Returns accepted: no exchanges, only refunds. For a size exchange, please place a new order (excluding Switzerland and the UK).

Delivery to the United States (Currently unavailable)

Shipping via Colissimo at a fixed price of €29. Customs duties may be added upon receipt of the package. No returns or exchanges are possible.